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May 20th, 2022

 

Happy Victoria's Day Long Weekend!

 Our store will be closed for in-store shopping Monday, May 23rd, 2022.

Regular business hours will resume Tuesday, May 24th, 2022 - 10am to 6pm

 

ONLINE STORE IS OPEN 

Online orders placed on Friday and over the weekend will be processed and fulfilled on Tuesday, April 24th, 2022.
Should your order be urgent, please choose Xpress/Priority shipping or Accelerated Same/Next Business Day local delivery
at checkout for immediate fulfillment Tuesday morning. 

 

Warm Regards, The Herb Depot

 

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May 20th, 2022

 

Accelerated Same / Next Business Day Delivery Terms at The Herb Depot (Toronto & Select GTA) 

  • We offer Same-Day or Next-Day delivery by Flashbox to Toronto and the GTA area. You can check if you qualify by CLICKING HERE or see below for a list of supported postal codes
  • Orders placed BEFORE 10:00am will be delivered same business day between 4:00pm - 10:00pm. Orders placed AFTER 10:00am will be delivered the next business day between 4:00pm - 10:00pm  
  • Same/Next Day Delivery is operated on business days only (Monday-Friday). Orders made after the cut-off time of 10:00am on Friday will be delivered on Monday. There is no delivery on statutory holidays 
  • Orders over $99 before tax will qualify for Free Same/Next Business Day delivery  
  • Should the initial delivery be unsuccessful due to unavailability, no access to building, or incorrect address, one more attempt will be made within the next few business days. Should the second attempt be unsuccessful, the order will be refunded minus the original delivery fee of $14.75 (including orders with free shipping) - you may then re-order 
  • Maximum parcel weight as per Flashbox policies is 30lbs, and maximum dimensions are 30in x 18in x 10in. Should your parcel exceed the weight and/or dimensions limit, we will notify you via email of the update, and ship through Canada Post. Shipping confirmation email with your new tracking will follow. If your order qualified for Free Same/Next Day Delivery, we will honour free shipping through Canada Post 

Postal codes starting with the following 3 digits will qualify for Same/Next Day Delivery by Flashbox:

L1P, L1R, L1N, L1M, L4H, L4L, L3L, L6B, L6C, L6E, L3S, L3R, L6G, L3P, L5N, L5V, L5W, L5M, L5A, L5B, L5R, L4Z, L4V, L5S, L5T, L4T, L5K, L5L, L5C, L5G, L5H, L5J, L5E, L5P, L4X, L4Y, L4W, L3Y, L3X, M9M, M9L, L6J, L6H, L6L, L6M, L6K, L1H, L1J, L1K, L1L, L1G, L1W, L1X, L1Y, L1V, L4B, L4C, L3T, L4S, L4E, M1H, M1G, M1R, M1P, M2J, M1W, M1T, M1S, M1X, M1V, M1B, M1E, M1C, M1K, M1L, M1M, M1N, M1J, L4J, M6B, M6A, M5K, M2K, M2P, M2L, M4B, M4A, M5J, M5H, M5C, M5E, M5G, M5B, M6S, M6P, M5A, M4X, M5V, M5T, M6K, M6R, M6J, M4Y, M3B, M3C, M3A, M6H, M6G, M4W, M4P, M4R, M4N, M5S, M5R, M4T, M4V, M4S, M5X, M5W, M5L, M4M, M4L, M4E, M4C, M4K, M4J, M6E, M6N, M6C, M7A, M4H, M4G, M5N, M5P, M5M, L6A, L1T, L1Z, L1S, L4G, L6R, L6P, L6T, L6W, L6Y, L6S, L6X, L6Z, L7A, L6V, L4K, M3K, M3L, M3M, M3H, M3N, M3J, M2N, M9R, M9N, M9P, M6M, M6L, M9M, M9L, M9W, M9A, M9B, M8X, M8Z, M8Y, M9V, M8W, M8V, M9C, M3K, M3L, M3M, M3H, M3N, M3J, M2N, M9R, M9N, M9P, M6M, M6L, M9M, M9L, M9W, M9A, M9B, M8X, M8Z, M8Y, M9V, M8W, M8V, M9C, M2H, M2M, M2R, M7R, M7Y, M0R, L7L, L7T, L7S, L7R, L7P, L7N, L7M, L1E

 

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April 15th, 2022

 

Happy Easter Long Weekend!

 Our store will be closed for in-store shopping Friday, April 15th, 2022.

Regular business hours will resume Monday, April 18th, 2022 - 10am to 6pm

 

ONLINE STORE IS OPEN 

Orders placed on Friday and over the weekend will be processed and fulfilled on Monday, April 18th, 2022.
Should your order be urgent, please choose Xpress/Priority shipping at checkout
for immediate processing Monday morning. Please note: Canada Post services resume Tuesday, April 19th, 2022.
 

 

Warm Regards, The Herb Depot

 

 

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Monday, March 21st, 2022

 

After consulting our team, management, and the supporting evidence, we have decided to continue the requirement of facemasks that cover the nose, mouth, and chin when shopping in-store. 

Like many institutions, we are erring on the side of caution at this time until the effects of these newly lifted restrictions can be assessed.

Masks and hand sanitizer will be provided at the front of the shop should you not have one on hand. We ask that you remain respectful to our staff and our decision to require masks when shopping in-store.

 

Thank you!!

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 Tuesday, March 1st, 2022

 

After 2 years of our doors being closed, a massive renovation, and expanding our team,
The Herb Depot's doors are finally opening today! 

Hours remain Monday-Friday, 10-6.

We ask that you please wear your mask over your nose, mouth, and chin.

 

Happy to have you back 💚

 

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Friday, February 18th, 2022

 

Happy Family Day Long Weekend!
We hope you have a wonderful and restful weekend ahead! 

 Our store will be closed for in-store shopping Monday, February 21st, 2022.

Regular business hours will resume Tuesday, February 22nd, 2022 - 10am to 6pm

 

ONLINE STORE IS OPEN 

Orders from this weekend, and Monday will be processed and fulfilled - Tuesday, February 22nd, 2022.
Please note: Should your order be urgent, please choose Xpress/Priority shipping at checkout
for immediate fulfilment Tuesday morning.
 

Swyft Same-Day Delivery Schedule:
Orders placed after 12:00pm, February 18th will be scheduled for delivery February 22nd, between 4:30pm - 10:30pm.

 

 

Happy Family Day!

Warm Regards, The Herb Depot

 

 

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Monday, February 14th, 2022

 

 Our store is open for in-store shopping!

Currently, 3 persons / 3 households at a time are permitted into the store
There is a designed area closed off for your in-store purchases and online pickups.

 

Please follow government protocols as our customers', community, and staff's
health and safety remain our top priority: wear a mask once you enter inside.

Thank you for your co-operation,
and we appreciate your continued support here at The Herb Depot!

 

Online orders continue to be processed and fulfilled daily for delivery Monday to Friday.
Should you need assistance with your order, call (1-416-593-8878) or
email us at hello@theherbdepot.ca - we'll be happy to help!

 

Warm Regards, The Herb Depot

 

 

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January 17, 2022 

 

 Due to weather conditions in the GTA, our store will be closed today for the safety of our staff. 
Local pickups and same-day deliveries via Swyft will resume Tuesday, January 18th, 2022.

 

ONLINE STORE IS OPEN 
Canada Post deliveries will resume Tuesday, January 18th, 2022

  

Thank you for your continued support!
Say hello@theherbdepot.ca should you need further assistance or have any inquiries!

 

Stay safe, stay warm
The Herb Depot

 

 _____________________________________________________________

December 17, 2021 
 
The health, well-being, and safety of our customers, staff, and community, remain our priority.
The Herb Depot will close our doors to the public for in-store shopping, and will operate with our contactless curbside pickups
Monday to Friday 10:00am - 6:00pm, as well as daily fulfilment of online orders. 
Our associates will be happy to assist you for a safe exchange of services. Please call us at 416-593-8878 for assistance.
 
Please note: Xpress/Priority parcels go out first in order sequence and 
are sent out immediately. For expedited/regular shipping, 
please allow 1-3 business days for processing and fulfillment.
For online pick up orders; once your order confirmation has been received,
do not go to the store just yet - we'll notify you when your order is ready for pick up!

 

ONLINE STORE IS OPEN EVERY DAY

  

Stay safe, stay well
Sending our warmth and love, The Herb Depot

 

 _____________________________________________________________ 

Store Holiday Hours

Dec 24 (Christmas Eve) 10am - 2pm
Dec 27 - Store Closed
Dec 28 - Store Closed
Dec 29, Dec 30 - Regular Hours Resume (10am - 6pm)
Dec 31 (New Year's Eve) 10am - 5pm
Jan 3 - Store Closed
Jan 4 - Regular Hours Resume (Mon-Fri, 10am - 6pm)


ONLINE STORE IS OPEN EVERY DAY

 

Swyft Same-Day Delivery Schedule:
All orders placed before 12:00pm, December 24th, 2021 will be delivered same day between 4:30pm - 10:30pm.
Orders placed after 12:00pm (Dec 24) will be scheduled for same day delivery December 29th, 2021.
Orders placed after 12:00pm, December 31st, 2021 will be scheduled for delivery January 4th, 2021 between 4:30pm - 10:30pm.

 

 

 With warmth and love, Happy Holidays from The Herb Depot!

 

 

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December 1st, 2021

 

 Our store is open for in-store shopping!

Currently, 3 persons / 3 households at a time are permitted into the store
There is a designed area closed off for your in-store purchases and online pickups.

 

Please follow government protocols: WEAR A MASK once you enter inside. Thank you for your co-operation,
and we appreciate your continued support here at The Herb Depot!

Sending our warmth during this holiday season and in the new year to come.

 

 

ONLINE STORE IS OPEN EVERY DAY

  

 

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UPDATES - October 8th, 2021 
 
Closed for store pick ups Monday, October 11th, 2021 (Thanksgiving) - Have a lovely long weekend folks! 

 

Please note that Same day - Swyft delivery will not be operating on Monday, October 11th.
All orders submitted after 12:00pm on October 8th will be picked-up and delivered on the 12th. 

Online orders and pickup fulfillments will resume Tuesday, October 12th, 10am - 6pm.

Please note: Xpress/Priority/Swyft parcels go out first in order sequence and 
are sent out immediately. For expedited/regular shipping, please allow
1-3 business days for processing and fulfillment.

 

ONLINE STORE IS OPEN EVERY DAY

 

 

Happy Thanksgiving from our family to yours! 
With love, The Herb Depot

 

 

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NEW! Same-Day Delivery (Swyft) at The Herb Depot (Toronto & Select GTA) 

 

  • Orders placed BEFORE 12pm will be delivered same-day between 4:00pm-10:30pm (excluding statutory holidays). Orders placed AFTER 12pm will be delivered next-day between 4-10:30pm
  • Same-day delivery is operated on business days only (Monday-Friday). Same-day deliveries made after the 12pm cut-off time on Friday will be delivered on Monday

 


ONLINE STORE IS OPEN EVERY DAY

 

Stay safe, stay well
With love, The Herb Depot

 

  

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UPDATES - August 3rd, 2021 
 
The health, well-being, and safety of our customers, staff, and community, remain our priority.
The Herb Depot will continue to operate with curbside pickups
Monday to Friday 10:00am - 6:00pm, as well as daily fulfilment of online orders.

 

All precautions such as frequent hand washing, frequent sanitization of commonly used areas
and equipment, disposable gloves and face masks usage, continues to be enforced daily.  

 

Stay safe, stay well
Sending our warmth and love, The Herb Depot

 

 

_______________________________________________________________ 
UPDATES - July 1st, 2021 
 
Closed for store pick ups Thursday, July 1st, 2021 - Happy Canada's Day!
Online orders and pickup fulfillment will resume Friday, July 2nd, 10am - 6pm.

Please note: Xpress/Priority parcels go out first in order sequence and 
are sent out immediately. For expedited/regular shipping, 
please allow 1-3 business days for processing and fulfillment.

 

ONLINE STORE IS OPEN EVERY DAY

 

Stay safe, stay well
Sending our warmth and love, The Herb Depot

 

 

_______________________________________________________________ 
UPDATES - JUNE 17, 2021 
 
The health, well-being, and safety of our customers, staff, and community, remain our priority.
The Herb Depot will continue to operate with curbside pickups
Monday to Friday 10:00am - 6:00pm, as well as daily fulfilment of online orders.
 
Please note: Xpress/Priority parcels go out first in order sequence and 
are sent out immediately. For expedited/regular shipping, 
please allow 1-3 business days for processing and fulfillment.

 

ONLINE STORE IS OPEN EVERY DAY

  

Stay safe, stay well
Sending our warmth and love, The Herb Depot

 

 

 

_______________________________________________________________
UPDATES - MAY 21, 2021 
 
Closed for store pick ups Monday, May 24th, 2021 - Victoria Day Long Weekend
Orders placed over the weekend will be fulfilled Tuesday, May 25th, 2021.

Please note: Xpress/Priority parcels go out first in order sequence and 
are sent out immediately. For expedited/regular shipping, 
please allow 1-3 business days for processing and fulfillment.

 

ONLINE STORE IS OPEN EVERY DAY

 

Stay safe, stay well
Sending our warmth and love, The Herb Depot

 

 

_______________________________________________________________
EFFECTIVE APRIL 7, 2021
(Lockdown - Ontario)

The health, well-being, and safety of our customers, staff, and community, remain our priority.

All precautions such as frequent hand washing, frequent sanitization of commonly used areas
and equipment, disposable gloves and face masks usage, continues to be enforced daily. 

The Herb Depot will continue to operate with online and store (curbside) pick ups open from Monday to Friday 10:00am - 6:00pm

 

Parcels continue to be fulfilled daily Monday to Friday.
Orders placed on the weekend will be fulfilled the following business day.
Please allow 1-3 business days for processing and fulfillment.
Select Xpress/Priority shipping for faster processing and delivery times.

 

ONLINE STORE IS OPEN EVERY DAY

 

Stay safe, stay well
With love, The Herb Depot

 

 

 _______________________________________________________________
March 8, 2021 - Store Update  

Our contactless pick up system continues to operate from
Monday - Friday, 10am - 6pm

For store purchases - our store remains closed to the public for in-store shopping.
We will continue our contactless (curbside) pick up system.
Our associates will be happy to assist you for a safe exchange of services. 
Please call 416-593-8878 when you arrive in front of the store to place your order.
You can call/email us (hello@theherbdepot.ca)
in advance to have your order ready for you as well. 

You can also place your orders online via our website and select 
pick up at checkout.
An email notification with pick up instructions will be sent to you once your order is ready.

For online orders; parcels continue to be fulfilled daily Monday to Friday.
Orders placed on the weekend will be fulfilled the following business day.
Please allow 1-3 business days for processing and fulfillment.
Select Xpress/Priority shipping for faster processing and delivery times.

 

ONLINE STORE IS OPEN EVERY DAY

 

 

 _______________________________________________________________

Feb 13, 2021 - Store Update 
To ensure the continued health and safety of our customers, staff, and community, 
our store will continue to remain closed for lockdown to the public for in-store purchases.

 

Our contactless pick up system will continue to operate from
Monday - Friday 10am - 6pm
 
ONLINE STORE IS OPEN EVERY DAY

 

 

 ________________________________________________________________ 

EFFECTIVE DECEMBER 26, 2020
(Lockdown - Toronto Region)

The health, well-being, and safety of our customers, staff, and community, remain our priority.

All precautions such as frequent hand washing, frequent sanitization of commonly used areas
and equipment, disposable gloves and face masks usage, continues to be enforced daily. 

The Herb Depot will continue to operate as usual. Online and store (curbside) pick ups
open from Monday to Friday 10:00am - 6:00pm.
 
ONLINE STORE IS OPEN EVERY DAY

 

 

 ________________________________________________________________ 

Effective November 23rd, 2020

(Lockdown - Toronto Region) 

The Herb Depot will continue to operate as usual. Online and store (curbside) pick ups
open from Monday to Friday 10:00am - 6:00pm.

For store purchases (curbside pick up) - our store remains closed to the public
for in-store shopping. We will continue our contactless pick up system.
Our associates will be happy to assist you for a safe exchange of services.

For online orders; we continue to send out your parcels daily from Monday - Friday. 
Please allow 1-4 business days for processing and fulfillment.
Select Xpress/Priority postage for faster processing and delivery times.

For online pick up orders; once your order confirmation has been received,
do not go to the store just yet - we'll notify you when your order is ready for pick up!

Thank you for your continued support at The Herb Depot.
Sending our warm regards to you.
Stay Safe, and Stay Healthy. 

 

 

October 21st, 2020 - Store Update 
To ensure the continued health and safety of our customers, staff, and community, 
our store will remain closed to the public for in-store purchases.
Our contactless pick up system will continue to operate from Monday - Friday 10am - 6pm. 
 
 
Approved Essential Business
(Updated 05/19/20) (41. Licensed Medical Device Provider)

 

STORE PURCHASES
For the health and safety of our customers, staff, and community,
our storefront is strictly limited to a contactless pick up system.
Please call (416-593-8878) or email (support@theherbdepot.ca) to place your order. 

 

You can also place your store purchases online via our website and select pick up at checkout.
An email notification with pick up instructions will be sent to you once your order is ready.

 

 


ONLINE ORDERS
Our online store is open.
 
We understand the importance of each and every order.
Please allow 1-4 business days for processing and fulfillment.
Priority, Xpress, and Expedited parcels will be fulfilled in sequence.

 

Changes to postal operations and delivery processes to protect employees and
the public from the spread of Covid-19 may impact delivery times. To ensure
faster delivery times, please select Xpress/Priority at checkout.
We thank you for your understanding and for your patience. 

 

Click here for U.S. and International shipping updates.